Scam Safety

A plain-English guide to two-factor authentication, the extra login step that keeps your accounts safe, for older Australians and their families.

A calm, respectful way to talk to an older parent about scams, without frightening or patronising them, plus the one simple family rule that prevents most trouble.

A calm, practical scam safety checklist for older parents and families in Australia, with simple habits to stay safe and where to report a scam.

Simple ways to check whether a link in a text, email or message is safe before you tap it, explained in plain English for older Australians.

Why your email is worth protecting and the simple steps to keep it secure, explained in plain English for older Australians.

How AI voice cloning and deepfake scams work in Australia, why a familiar voice can be faked, and the simple family habit that protects you.

A calm, step-by-step guide for Australians to take back a hacked email account and lock it down so it does not happen again.

A calm, step-by-step guide for Australians to recover a hacked Facebook account and protect it from being taken over again.

What a password manager is, why it makes life safer and simpler, and how to start using one, explained in plain English for older Australians.

Simple, practical checks to tell a fake or copycat website from the real thing, so you can shop and bank online with confidence in Australia.