Tech Basics

A plain-English guide to setting up a family group chat on WhatsApp or Messenger, so older Australians can share photos and news with everyone at once.

A plain-English comparison of fibre and fixed wireless broadband for older Australians, with clear guidance on which suits your home.

A clear step-by-step guide to renewing an Australian passport at passports.gov.au, and how driver licence renewals work online in your state.

A plain-English guide to using the ATO and Centrelink online in Australia through myGov, with simple steps to keep your details safe from scams.

The built-in settings on any phone or tablet that make text bigger, sound clearer and buttons easier to tap, and where to find them.

A calm gift guide to the best Christmas tech gifts for older Australians, with simple, useful ideas that get used all year, not left in a drawer.

A calm, plain-English guide to choosing an NBN internet plan for an older Australian, including speed tiers, the free fibre upgrade and low-cost options.

A plain-English glossary of the tech words you hear most often, from Wi-Fi and the cloud to apps, browsers and two-factor codes.

A good tech gift is the one that gets used. Practical under-$100 gift ideas for an older parent or grandparent, from photo frames to smart speakers, all available in Australia.

How to wipe and recycle old phones, tablets and computers in Australia, using free schemes like TechCollect, MobileMuster and B-cycle, plus the state rules on e-waste.