How to Set Up a New Laptop for a Senior
A new laptop is much easier to use when it is set up properly first. A little time at the start saves a lot of confusion later.
This is a calm, step-by-step plan for setting up a Windows laptop for an older parent or relative before they start using it.
Quick answer
Charge it, connect Wi-Fi, sign in or create the account, run updates, make the text larger, pin the apps they use to the taskbar, set a strong password, then practise the basics together. Setup matters as much as the laptop itself.
First-time setup steps
- Charge the laptop fully and connect it to home Wi-Fi
- Sign in with a Microsoft account, or create one and write the details down safely
- Run Windows updates so it is secure and up to date
- Set the date, time and region to Australia
- Install a printer if they have one
Make it easier to see and use
Increase the text size, enlarge the mouse pointer and remove clutter from the desktop. Our guide on how to make a Windows laptop easier for seniors walks through the exact settings.
- Increase text size in Settings
- Make the mouse pointer larger and easier to find
- Pin the Outlook email app, your web browser and Photos to the taskbar
- Remove apps they will not use from the desktop
Set it up safely
Set a strong password and turn on automatic updates. See our guide on how to create a strong password. Keep the password somewhere safe, not stuck to the laptop.
Practise the basics together
- Turning the laptop on and off
- Opening email and the web browser
- Making a video call
- Saving and finding a document
- Charging the laptop
FAQ: Setting up a new laptop for a senior
Do I need a Microsoft account?
It is the easiest way to set up Windows and keep things backed up. Create one and store the details safely if they do not have one.
How do I make everything bigger?
Windows lets you increase text size, zoom the screen and enlarge the mouse pointer in a few clicks. Our make-it-easier guide shows you how.
Should I install antivirus?
Windows includes built in security that is enough for most people. Keep automatic updates turned on.
How do I stop it feeling cluttered?
Keep only the apps they use on the taskbar and desktop. Move everything else out of sight.
What if they forget the password?
Keep a written copy somewhere safe at home, and set up a recovery option a trusted family member can help with.
Before you finish
Download the free Family Tech Safety Checklist to help check phone safety, passwords, scam messages, emergency contacts and medical alarm details.
