How to Set Up and Use Email on a Windows Laptop
Email is one of the most useful things a laptop can do. Once it is set up, sending a message, sharing a photo or replying to family takes only a moment.
This guide explains how to set up email on a Windows laptop and use it with confidence. If you are still choosing the machine itself, start with our best laptops for seniors in Australia guide.
Quick answer
Most people use a free Gmail or Outlook account in a web browser, or the free Outlook app built into Windows 11. Sign in once, and your email is ready each time. Use a strong password and be careful with unexpected messages.
Choosing an email account
- Gmail: free from Google, works well on any laptop
- Outlook: free from Microsoft, built into Windows 11 (it replaced the old Mail app)
- An address from your internet provider, such as Telstra or Optus
Setting it up
- Open your web browser and go to the email provider, or open the Outlook app
- Sign in with the email address and password, or create a new account
- Write the details down and keep them somewhere safe
- Send a test email to a family member
- Add a few important contacts so they are easy to find
Sending and reading email
- Click New or Compose to start a message
- Type the persons email address in the To box
- Add a short subject and your message, then click Send
- Click a message in the list to read it, and Reply to respond
- Attach a photo with the paperclip or Attach button
Staying safe with email
Email is a common way scammers try to reach people. Do not click links in unexpected messages, and never share a password or bank details by email. Our guide on online banking safety has more calm, practical advice.
FAQ: Email on a Windows laptop
Is email free?
Yes. Gmail and Outlook are free, and your internet provider may also include an address.
Should I use the Outlook app or a browser?
Either works. Microsoft replaced the old Windows Mail app with the free Outlook app. Many people find signing in through a browser simplest, since it is the same on any device.
How do I attach a photo?
Click the paperclip or Attach button when writing a message, then choose the photo from your laptop.
How can I tell if an email is a scam?
Look for urgency, a link, or a request for personal details. When unsure, do not click. Contact the organisation yourself.
Where can I get help setting it up?
Libraries, Be Connected and Tech Savvy Seniors can help. See our guide to free tech help for seniors.
Before you finish
Download the free Family Tech Safety Checklist to help check phone safety, passwords, scam messages, emergency contacts and medical alarm details.
