How to Download an App Safely on iPhone: Step-by-Step Guide
Apps let your iPhone do more, from video calls to banking to reading the news. Downloading one is simple and safe when you use the App Store, which is the official place Apple provides. The main thing is to make sure you are getting the real app and not a copycat. If you are still setting up the phone, see our guide to the best smartphone for seniors in Australia.
This guide shows you how to find and download an app on an iPhone, step by step, and how to tell a genuine app from a fake one.
Quick answer
Open the App Store, tap Search, and type the app’s name. Check the maker’s name and reviews to be sure it is genuine, then tap Get. Confirm with Face ID, Touch ID or your passcode. Only ever download from the App Store, never from a link in a text or email.
1. Open the App Store
Tap the blue App Store icon with a white letter “A” made of drawing tools. This is the only place you need to get apps on an iPhone. If you cannot find it, swipe down on the home screen and type “App Store” in the search box.
2. Search for the app you want
Tap Search at the bottom right, then tap the search box and type the name of the app, such as “WhatsApp” or your bank’s name. Tap Search on the keyboard to see the results.
3. Check it is the genuine app
Before you download, take a moment to check. Look at the maker’s name shown under the app, which should match the real company. A genuine app usually has a large number of reviews and a high rating. Be cautious of a brand-new app with a slightly wrong name or very few reviews, as it may be a copycat.
4. Tap Get to download
Tap the word Get next to the app, or the price if it is a paid app. You may be asked to confirm with Face ID, Touch ID, or your passcode. The app then downloads and appears on your home screen, ready to open.
A few things to keep in mind
- Only download from the App Store. Never tap a link in a text or email that asks you to install an app.
- Free apps are fine, but watch for in-app purchases. The app page tells you if it offers paid extras.
- If you are unsure, ask a family member to check the app with you before downloading.
- Scam apps often copy a trusted name. When in doubt, see our guide on how to spot scams.
Before you finish
Download the free Family Tech Safety Checklist to help check phone safety, passwords, scam messages, emergency contacts and medical alarm details.
FAQ: Downloading apps on iPhone
Is it safe to download apps on an iPhone?
Yes, when you use the App Store. Apple checks the apps it lists, so it is far safer than installing from a website or a link. The main risk is copycat apps, which is why checking the maker and reviews helps.
Why was I asked for my password or Face ID?
This confirms it is really you downloading the app. It is a normal safety step, even for free apps.
Do apps cost money?
Many are free. Some are paid, and some are free to download but offer paid extras inside, called in-app purchases. The app page tells you before you download.
How do I delete an app I no longer want?
Press and hold the app icon, then tap Remove App and Delete App. This frees up space and tidies your home screen.
An app asked me to update. Is that safe?
Yes. Updates from the App Store are normal and often improve security. You can let them update automatically or tap Update in the App Store.
