How to Video Call on a Laptop: Zoom, FaceTime and WhatsApp
A laptop is a comfortable way to see the family. The screen is large, the camera and microphone are built in, and there is nothing extra to buy.
This guide explains the easiest ways to make a video call on a laptop, and how to get set up before your first one. If you have not chosen a laptop yet, start with our best laptops for seniors in Australia guide.
Quick answer
On a Windows laptop, the simplest options are Zoom and WhatsApp, plus Messenger if the family uses Facebook. On a MacBook you also have FaceTime built in. Pick the one the rest of the family already uses, so help is close by.
Which app to choose
- Zoom: widely used, works on any laptop, good for groups
- WhatsApp: free calls to family who already use it on their phones
- Messenger: handy if the family is on Facebook
- FaceTime: built into MacBooks, great in an Apple family
The best choice is usually whatever your family already uses. If they call on phones with WhatsApp, our guide on setting up WhatsApp is a good companion.
Before your first call
- Check the laptop is connected to home Wi-Fi
- Find the built in camera, usually at the top of the screen
- Allow the app to use the camera and microphone when it asks
- Do a test call with a family member
- Sit with a window in front of you, not behind, so your face is lit
During the call
- Click the green button or the persons name to start or answer
- Use the volume keys if you cannot hear clearly
- Click the red button to hang up
- Look at the camera now and then, so it feels like eye contact
Already comfortable on an iPad? The steps are similar. See how to video call on an iPad.
FAQ: Video calling on a laptop
Do I need to buy a camera?
No. Almost every laptop has a camera and microphone built in. You only need an add-on camera if yours is broken or very old.
Which app is easiest?
Whichever your family already uses. Zoom and WhatsApp are good all-rounders on a Windows laptop.
Is video calling free?
Yes. Zoom, WhatsApp, Messenger and FaceTime are free over home Wi-Fi.
Why can the other person not hear me?
Check the microphone is allowed in the app, and that you are not muted. The mute button is usually a small microphone icon.
Does it use a lot of internet?
It uses your home Wi-Fi. Most Australian home plans are unlimited, so there is little to worry about.
Before you finish
Download the free Family Tech Safety Checklist to help check phone safety, passwords, scam messages, emergency contacts and medical alarm details.
