How to Set Up a New iPad for a Parent
A new iPad is a wonderful gift for an older parent, but it is the setup that decides whether they love it or leave it in a drawer. A little care at the start makes the iPad feel simple and welcoming from day one.
This guide walks through setting up a new iPad for a parent, step by step, with the settings that make the biggest difference for older eyes and hands. For the wider view, our guide to the best tablets for seniors in Australia compares the main options.
Quick answer
Set the iPad up with your parent’s Apple Account, connect it to their home Wi-Fi, make the text larger, and set up FaceTime or WhatsApp for video calls. Add only the apps they will use, tidy the home screen, and write their passwords down somewhere safe.
1. Do the first-time setup
Turn the iPad on and follow the prompts. Connect to home Wi-Fi, set the region to Australia, and sign in with an Apple Account. If your parent does not have one, create it together and write the email and password on paper. Set a simple passcode they can remember, and add Face ID or Touch ID if they are comfortable with it.
2. Make everything bigger and clearer
This is the most valuable step. In Settings, increase the text size and turn on bold text under Display and Brightness and Accessibility. Our guide on making an iPad easier to use covers larger text, louder sound and a simpler layout.
3. Set up video calls
For most families, video calling is the main reason for the iPad. Set up FaceTime, and add WhatsApp if family use Android phones. Our guide on video calling on an iPad walks through both.
4. Add the apps they will use
Add a small number of useful apps, such as a video call app, a news app, photos, and perhaps a game or an e-reader. Resist filling the iPad with apps. A few well-chosen ones are far less daunting.
5. Tidy the home screen and show the basics
Arrange the home screen so the apps they need are on the first page, large and easy to find. Then sit with them and show the few things they will do most, such as making a video call and looking at photos. Go slowly, and leave the rest for another day.
Before you finish
Download the free Family Tech Safety Checklist to help check phone safety, passwords, scam messages, emergency contacts and medical alarm details.
FAQ: Setting up an iPad for a parent
Should the iPad use my Apple Account or my parent’s?
Use your parent’s own Apple Account. It keeps their photos, apps and purchases as theirs, and avoids problems if you are not around to help later.
Do they need Wi-Fi for an iPad?
Yes, for most things. A standard iPad connects through home Wi-Fi. If you are unsure about Wi-Fi, see our guide on what Wi-Fi is.
How do I keep them safe online?
Set up a passcode, keep their Apple Account password private, and have a gentle chat about scams. Our scam safety guides can help.
What if they feel overwhelmed?
Keep the first session short and positive. Show two or three things, celebrate small wins, and add more another day.
Can I help if I live in another city?
Yes. Set as much up as you can beforehand, then guide them over a video call. Our guide on helping a parent set up a device has tips for helping from a distance.
